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For Australian local councils

Clearer pet rules. Better shared spaces.

With Bestr, give every public space its own clear digital guide, accessible by QR code, searchable on an interactive map, and managed by your team with ease from one central portal.

Bestr mobile map view showing Puckey's Beach zones and location-specific access guidance.

Designed and built with councils

  • Built for ranger and companion animal teams, no IT required.
  • One live source for rules, maps, schedules, and resident education.
  • Less conflict and better compliance across parks, beaches, sportsfields and more.

The problem

Today's pet-inclusive spaces don't work with yesterday's infrastructure.

Councils are being asked to do more: manage spaces, educate residents, and communicate change, with systems that were not built for the job.

Council

Responsible for

  • Setting the rules.
  • Communicating changes.
  • Managing shared spaces.

Why it's harder than it should be

  • Website and online mapsResidents struggle to find council spaces in buried webpages, PDF downloads, and simplistic map tools.
  • Where rules applyReal boundaries of parks and beaches can't be captured by a pin or paragraph, leaving residents guessing.
  • No dogs allowedBinary labels don't reflect how shared spaces really work, creating challenges for residents and enforcement officers.
  • Maps, icons, and signageEvery council designs its own from scratch, requiring dedicated projects and budgets, and creating inconsistency across LGAs.
  • Responsible pet ownershipAn ever-growing remit for resident education, without the resources or systems to support it.

Residents

Seeking

  • Is this the off-lead area?
  • I heard the rules changed.
  • Someone just told me off. I didn't know.

Felt by teams in different ways:

Rangers and compliance officers

Most of the day responding to incidents and complaints, with less time for prevention.

Animal management and education

Running education programs without an easy way to reach people at the right moment.

Parks, policy, and asset management

Looking after shared spaces where signage, rules, and use need to stay in step.

How it works

For residents and visitors, guidance is close to hand.

Bestr gives every place a simple public guide, helping people understand the rules, learn responsible pet ownership, and find the right council pathway when they need it.

For council teams

One platform to support responsible pet ownership.

Bestr helps animal management teams communicate with residents about pet-inclusive spaces, local policies, education, and support pathways, helping create safer, more comfortable, and more compliant communities.

  1. 01

    Create places and zones

    Add places, map zones, and organise public access areas using simple tools your team can manage directly.

  2. 02

    Set your guidance

    Add the rules, policies, education, and support pathways residents need.

  3. 03

    Publish instantly

    Make one update and keep QR signs, maps, web pages, and internal references aligned from the same source.

Bestr admin portal showing council places for Wollongong City Council on a map and list view.

Key benefits

Better pet guidance, built for councils.

A simpler way to manage companion animals in your LGA.

Clear guidance makes better behaviour easier.

Councils stay in control of the guidelines and information. Bestr helps make them easier to find, understand, and follow in everyday shared spaces.

Clearer public action

  • Rules at the point of decisionPeople see what applies while they are still deciding what to do.
  • Confidence before conflictClear guidance gives people a chance to get it right first.
  • Next steps when help is neededWhen something goes wrong, the next action is easier to find.

Easier council delivery

  • One council-managed sourceThe team can keep public guidance aligned from one place.
  • Updates without a new projectChanges can be made digitally, without starting again.
  • Education councils can build onTrusted partner content means councils do not have to create it all themselves.

Use cases

What changes when the right information is easy to find

These examples show how Bestr turns common points of confusion into clear, council-managed guidance people can access on site, online, or through QR signage.

Our approach

Designed around how communities actually change.

Councils are not just dealing with missing information or outdated systems. They are trying to influence behaviour in busy and complicated shared spaces, where rules, expectations, community attitudes, and animal behaviour all intersect.

Bestr is designed around that reality. Informed by behavioural science, companion animal management, and real-world experience. We aim to help councils communicate more clearly, educate more effectively, and support safer, more respectful shared spaces.

What the research shows

Awareness alone is not enough.

People may know the rule and still not follow it. Better outcomes come from clear reasons, visible norms, easy next steps, and council-led guidance.

  • Place shapes behaviour

    People respond to what a space signals, what others are doing, and what feels normal there.

  • Reasons matter

    People are more likely to act when they understand the local safety, wildlife, access, or shared-use reason.

  • Make compliance easy

    The right action should be obvious at the point of decision, not buried in a PDF or web page.

  • Council stays in control

    Bestr helps communicate council-defined rules, guidance, and updates in a consistent public format.

Informed by evidence-based research across compliance, social norms, place design, message framing, infrastructure, and companion animal management.

If you're asking

Questions we get asked

Next steps

Let's talk about clearer pet guidance for your community.

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