Privacy policy
What information do we collect?
The kind of Personal Information that we collect from you will depend on how you use the website. The Personal Information which we collect and hold about you may include:- First name
- Last name
- Email address
- Company or organisation name
- Any other information you choose to provide in your enquiry
Types of information
The Privacy Act 1988 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable:- Whether the information or opinion is true or not; and
- Whether the information or opinion is recorded in a material form or not.
- For the primary purpose for which it was obtained;
- For a secondary purpose that is directly related to the primary purpose; and
- With your consent or where required or authorised by law.
How we collect your Personal Information
We may collect Personal Information from you whenever you input such information into the Website, related app or provide it to Us in any other way.We may also collect cookies from your computer which enable us to tell when you use the Website and also to help customise your Website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.We generally don't collect Sensitive Information, but when we do, we will comply with the preceding paragraph.Where reasonable and practicable we collect your Personal Information from you only. However, sometimes we may be given information from a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party.Purpose of collection
We collect Personal Information to provide you with the best service experience possible on the Website and keep in touch with you about developments in our business.We customarily only disclose Personal Information to our service providers who assist us in operating the Website. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.By using our Website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.Security, access and correction
We store your Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure. When we no longer require your Personal Information for the purpose for which we obtained it, we will take reasonable steps to destroy and anonymise or de-identify it. Most of the Personal Information that is stored in our client files and records will be kept for a maximum of 7 years to fulfil our record keeping obligations.The Australian Privacy Principles:- Permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and
- Allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).